We offer pre-orders on select popular items.
If you see a Pre-Order button on a product page, that means the item is currently available for pre-order only. The estimated ship date will be listed near the Pre-Order button.
If you place your order through Facebook, Instagram, Shop, or another third-party app, please note that the item may or may not display a pre-order tag. Facebook also no longer displays the estimated ship date.
To view the estimated ship date, please visit the product page directly on our website or contact us.
If you placed your order directly through our website, please also check your order confirmation email. The estimated ship date should be included there. If you ordered through Facebook, Instagram, or another third-party app, the estimated ship date may not appear in your confirmation email.
When you place an order for a pre-order item, your card is charged at the time of purchase. Pre-orders cannot be changed or canceled once the order has been placed and submitted to our manufacturer.
If your order contains both in-stock and pre-order items, your entire order will be held and shipped together once the pre-order item(s) arrive at our warehouse. If you would like your in-stock items to ship sooner, please place your in-stock and pre-order items as two separate orders.
Our pre-order items often arrive at our warehouse sooner than the estimated date shown on our website. However, estimated dates may occasionally need to be pushed back due to freight or shipping delays. We make every effort to ship pre-orders on time, but some freight delays are beyond our control. As always, we appreciate your patience and understanding.
Once the pre-order item(s) arrive at our warehouse and your order ships, you will automatically receive a shipping confirmation email with your tracking number.
All orders are shipped via the United States Postal Service (USPS).