Returns & Exchanges

How do I return?

• Read all return policies before returning items.
• Start your return here Returns
• You will receive a confirmation email with the shipping instructions once your return has been submitted.

Return policies:
You can return or exchange your items within 20 days of the delivery date.

• Items must be in original and new condition.
• Any defective items need to be reported immediately. Please do not use the return portal to send back defective items. Email us at support@brickbuilt.com.  
• Clothing need to be unwashed and unworn.
• All items should be in the original packaging.
• Clothing will not be accepted if they have any stains or scents (perfume, sweat, deodorant, dirt, smoke, etc.). Please be careful when trying on clothing.
• Clearance and markdowns are final sale. No returns or exchanges.
• Customers are responsible for the shipping fees associated with returning their package. We do not offer return labels.
• Once your return is received and inspected, you will receive an email with the details of your return.
• Store credits are available for returns. Refunds are not given.